Hi. I’m Jeanne. I’m a content designer and strategist.

I care deeply about crafting easy, effortless digital experiences. With a background in IA and UX, I go beyond surface UI solutions to think through deeper system and business strategies. I have special expertise in navigational IA, chatbot logic, and search.

  • UX writing

    UX writing

    The right words can make or break an experience. Whether it’s a button, a flow or a complete product UI, I craft simple, human copy.

  • Content analysis

    Content analysis

    Understanding the content you have makes it easier to improve. Audits, analytics, inventories, and migration plans are part of my process.

  • Information architecture

    Information architecture

    I organize, label, and diagram content systems so users can find things quickly and teams can agree on what we’re building.

  • Taxonomy

    Taxonomy

    I create categorization systems for blogs, newsrooms, product catalogs or CMS tools always with intuitive naming in mind.

  • Content testing

    Content testing

    I’ve user tested paper prototypes, crafted surveys, run card sorts, and developed testing plans to solve and identify content issues.

  • Content governance

    Content governance

    A great content strategy includes a maintenance roadmap. I create governance plans so teams can sustain the vision.